St John’s Community Care is a not-for-profit charity which identifies the unmet health, wellbeing and reablement needs of communities and addresses gaps in services. As well as providing assistance to children, seniors and people with disabilities across Queensland, we are a major employer and economic contributor to the communities we’re involved in.
Values Statement
Clients
Our primary focus. We will advocate, identify and meet the needs of the frail, elderly and people with disability and their carers.
People
We value our people and treat them with respect and dignity. We are one organisation – one team, delivering services to our communities.
Accountability
St John’s strives for excellence through continuous improvement and is accountable to its funding bodies and the community for what it does, how it does it, ensuring that the best outcomes are achieved.
Collaboration
We believe that individuals and families are in the best position to determine their own needs. We collaborate with individuals, families, communities, Government and other Non-Government agencies to plan and design services. This ensures that services and funding will be provided to best meet individual needs.
Relationships
We believe in the intrinsic value of relationships between members of the community and people with disabilities, their families and peers. We will continue to promote their importance to the overall community.
Recognition
We recognise that the frail, elderly and people with disabilities who live in remote areas or with different cultural and linguistic backgrounds require services that reflect their circumstances.
Mission Statement
St John’s Community Care Ltd is committed to caring for our community by enhancing the independence and quality of life of the frail, elderly and people with disability.
We achieve this by providing a flexible, responsive, planned and individualised package of services to enable them to remain living at home.
St John’s Community Care is committed to innovative programs and services that deliver choice and flexibility for our clients, improving the lives of Queenslanders on a daily basis. Our success can be accredited to a combination of unique capabilities, knowledge, skills, professional qualifications and fresh perspectives. Ultimately, when we put the client at the centre of our focus, we are able to gain clarity about the best way forward.
As an organisation, we understand that continuous improvement is essential for St John’s to continue providing services and supports that are primarily about “Empowering People and Enriching Lives”. Our attention is on improving the client’s experience by delivering high-quality services – this is central to all we do at St John’s Community Care.
St John’s Community Care always has been, and always will be, committed to competitive and flexible services that are responsive to clients’ needs and preferences. Our core mission incorporates the following key focuses:
- be an organisation where the client is at the centre of everything we do
- be an environment where employees and volunteers are engaged and valued
- offer choice, flexibility and competitive and transparent pricing
- be a best-in-class, not-for-profit organisation in the community care sector
Our organisation provides support and services to over 5500 people of 35 different nationalities in seven communities. However, our impact spans well beyond because we belong to those communities. Our facilities are staffed by local people who spend both St John’s dollars and their own dollars locally, so we are important regional economic contributors. More importantly, we strengthen whole-of-community confidence that our friends, neighbours or family members will receive the highest standard of care should they need it.
St. John’s Community Care acknowledges the impact and responsibility we have to so many people. We are committed to and focused on enriching the lives of not only the people and families we support but also to serve the wider community.
