Making the most of every day.
St John’s Community Care recognises that a holistic approach is needed to ensure quality of life. We enrich lives through arts therapy, access to allied health services, social activities, multicultural friendship groups and a woodwork shed.
Staying active is a priority for seniors and for most the key to successful ageing. Our music, dancing and singing therapy program is particularly popular for its health and social benefits. Our organisation also provides seniors group sessions with allied health professionals in the areas of occupational therapy, physiotherapy, social work and nutritional advice.
Something to suit everyone.
Our health, wellness and social groups can be separated into two primary types: Social Support Group and Multicultural Group.
The Social Support Group team incorporates seniors’ social activities, mentally stimulating games, gentle exercises and guest speakers discussing a wide range of topics. Regular outings are based on each group’s preferences and interests and programs are delivered by experienced staff who are carefully matched with each group’s language and cultural needs. Furthermore, the program can provide an opportunity for family carers to have a break from their caring role, knowing that their loved one is in a safe and fun environment.
The Multicultural Group enables seniors to meet and engage in social games and entertainment with their peers on a weekly basis. The program provides an alternative to other groups that are constantly out and about. The aim of these friendship groups is to gather seniors from culturally and linguistically diverse backgrounds and allow them to meet with service providers and community groups who share the same language or culture. Attendees have the opportunity to share their experiences, learn more from the experts and ask questions about aged care services.
Individual sessions can also be arranged with qualified professionals if needed, which includes therapeutic and preventative health services and podiatry.
What our clients have to say
Client Survey
Average overall client satisfaction:
95%
Respecting dignity and privacy:
97%
Complaint knowledge:
96%
Our Client Satisfaction Survey results demonstrated that clients continue to be incredibly happy with the services we provide.
The challenges posed by the coronavirus pandemic during the past year has served to strengthen our resolve and commitment to the highest level of care, workforce excellence and organisational responsiveness.
We are proud to have continued to improve upon and meet our promise in providing a quality customer experience with 95% of our clients rating their care as positive and 94% responding that St John’s has enhanced their independence to help maintain a lifestyle of their choice.
The surveys are a vital feedback tool and are conducted up to twice yearly. They’re used by St John’s Community Care to review services, service delivery and staff performance.
